How the tax is calculated
The amount of sales tax charged on your order depends on many factors including the following:
The type of item or service purchased
From where you purchased
The time and location of fulfillment
These factors can change between the time you place an order and when your service begins. As a result, the tax calculated on your order may change. Where sales tax applies, the order total during your checkout reflects only the cost of services. The final sales tax collected on your order will be displayed in your invoice sent via e-mail.
If you qualify for tax-exempt purchases, contact us to set your customer account to be tax-exempt.
If you make a tax-exempt purchase but do not have a tax-exempt account with us, you have 30 days from the date of purchase to contact us and request a refund. The refund request is dependent on us creating a valid tax-exempt account for you.
A maximum of three (3) sales tax refunds will be granted per customer per calendar year. Once your order is fulfilled and your exemption has been validated, a credit for the applicable tax amount will be applied to the form of payment used to make the purchase.