Sometimes a downloaded file may be corrupted on your device. For example, you may see a “Video Load Error” or “Content Load Error” when you play your loop. In these instances, it’s best to clear the app’s downloads.
From the VMcast app home screen, use the Amazon Fire TV Stick remote to highlight the gear (⚙) icon.
Select "Settings."
Highlight and select "Empty Cache."
A notification will appear once all of the cached files have been removed from the device. After this message appears, select and play your VMcast loop. Your device will re-download your ViewMedica files.
If you still experience playback issues, you may need to clear all of the VMcast app preferences.