All Collections
Troubleshoot ViewMedica Error: VME0005
Troubleshoot ViewMedica Error: VME0005

This error is shown when an On-Demand account is not active, billing has expired, or the account has been disabled.

Randall Elmo avatar
Written by Randall Elmo
Updated over a week ago

This ViewMedica On-Demand account is not active yet, has expired or been disabled. To reactivate, please contact us at (919-929-2501). If you are a patient seeing this message, please contact the physician or medical facility using this service.

This error most commonly means that your On-Demand subscription is not currently active. You need to contact us or sign in to your account and update your payment information to continue using On-Demand.

Did this answer your question?