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Why is my VMcast screen black?

There are many things that can happen to cause a black or blank screen.

Randall Elmo avatar
Written by Randall Elmo
Updated over a week ago

Sometimes an update fails, internet connections get disrupted or hardware goes bad. To fix a VMcast stream showing a black screen in the Broadcast Area, a hard reset of the Amazon FireTV Stick may help.

Unplug the Amazon FireTV Stick from the wall (power source). Wait at least a minute and reconnect it to the power. Relaunch the VMcast app and play your loop. If you still experience the same issue, please see our troubleshooting steps or contact us.

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