ViewMedica

Yes – while resilient to network outages, VMcast requires an internet connection for some features to work.

Does VMcast need a connection to the internet?

RSS stands for Really Simple Syndication. You can display news feeds from any RSS source on VMcast.

There are many things that can happen to cause a black or blank screen.

No – all VMcast streams within the same account use the same appearance settings which include the logo and color.

This error is caused by the Amazon Video application, not VMcast.

The clock feature on VMcast uses your device's time setting. Check that you have it set to the right time zone.

The most common reason that VMcast gets logged out is when stream codes are shared between devices.

No – you are in full control of the content shown on your waiting room TV.

In the VMcast Control Center, each stream has an indicator allowing you to see its status at a glance – Playing, Idle or Offline.

Yes – the VMcast app can be set to automatically launch on the Amazon Fire TV Stick.

Yes – but you will need to purchase a separate stream for each device that will run simultaneously.

Yes – you can purchase additional streams to use VMcast on multiple TVs, or use an HDMI splitter for TVs in close proximity to one another.

Unlimited – but keep in mind our recommend streaming device can only cache a few hours of content.

Yes – while you cannot edit ViewMedica videos, you can add many types of custom content to your VMcast such as slides, videos, and more!

Yes – you can easily upload videos to our server, use videos from YouTube, or link to your own self-hosted compressed video files.

Yes – feel free to create as many loops as you need!

Yes – custom-produced slides and promos are available for $50 each.

Find answers and get help from Intercom Support and Community Experts

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