Skip to main content
All CollectionsFrequently Asked QuestionsGeneral
Does ViewMedica save or collect Personal Health Information (PHI)?
Does ViewMedica save or collect Personal Health Information (PHI)?

No. PHI is not collected or recorded by us, or any of our third-party partners.

Randall Elmo avatar
Written by Randall Elmo
Updated over a week ago

No.

ViewMedica doesn't use any client-side state, such as cookies or localStorage, to collect usage metrics. We also don’t "fingerprint" individuals via their IP address, User Agent string, or any other data. IP and device addresses are not collected or stored.

So don't worry. ViewMedica is HIPAA Ready!

What we do collect

For On-Demand, we only collect data that is necessary for the service to function.

  • Date and Time of On-Demand use - to show the view count for a selected video

  • Facility Subscription ID - to create the list of subscribed videos

  • Video ID - to play a selected video (e.g. cancer or uclinjury)

  • Default Language - to set the On-Demand player’s preferred language

  • Language Setting - to deliver content in the user’s selected language

  • Partial IP Address - to prevent malicious attacks. We do not store the IP address’ last octet to protect the user’s identity. For example, the address 123.123.123.123 is collected as 123.123.123.0.

Where is it stored?

The functional data collected is stored in a secured AWS S3 bucket.

Does cookie consent management exist on your domain?

No. The ViewMedica On-Demand player iframe does not use any cookies at all. The ViewMedica Share Page only uses strictly necessary cookies (XSRF, session) which do not require consent.

Did this answer your question?