ViewMedica

Build custom broadcasts for your waiting room TV. You can include patient education videos, custom slides, and even your own videos!

Getting started with VMcast

Randall Elmo

Learn how to install, customize, and use VMcast in your waiting room.

VMcast

All methods assume your TV has an HDMI port and you have an internet connection.

Hardware options

You can assign users to manage a specific VMcast stream.

Assign an account user to a stream

General

This guide will help with the installation, set up, and use of the VMcast app on the Amazon Fire TV Stick.

Install VMcast on an Amazon Fire TV Stick

This tutorial will help you download, install, and set up VMcast on a device running macOS.

Install VMcast on macOS

This tutorial will help you download, install, and set up VMcast on a device running Windows.

Install VMcast on Windows

Installation

Check these common issues if your VMcast app experiences trouble during playback.

Troubleshooting on Amazon Fire TV Stick

The Fire TV Stick will update the app automatically given enough time. Here's how to update it immediately.

Update the VMcast app on Amazon Fire TV Stick

The VMcast app can be set to automatically launch on the Amazon Fire TV Stick.

Auto launch VMcast on Amazon Fire TV Stick

Here's how to change the time zone on your Amazon Fire TV stick.

Change the time zone on Amazon Fire TV Stick

Additional solutions if your VMcast experiences trouble during playback.

Advanced troubleshooting on Amazon Fire TV Stick

Troubleshooting

VMcast can be customized to better match your facility’s brand.

Update the color of VMcast

This tutorial covers how to customize the facility logo displayed on your VMcast.

Add a logo to VMcast

Appearance

When you first start your VMcast service, or add a new stream, there are some things you need to do to activate your stream.

Set up a new stream

This tutorial shows how to add or remove a stream from your VMcast subscription.

Add or remove a stream

Remotely check your stream status and change the loop playing on one or all of your VMcast TVs.

Manage streams using Control Center

To launch the VMcast app, you need to know your client ID number and stream code.

Find your stream code

Find the latitude and longitude for stream location

Folders can help you manage your VMcast Control Center if you have multiple streams.

Organize streams into folders

Grouping streams lets you set multiple TVs to run the same loop of content.

Group streams to play the same loops

You can change the language of your ViewMedica videos and captions in VMcast.

Update the language options of a stream

Update the caption or subtitle options of a stream

Streams

Create your stream layout

Hide logo on broadcast-only layout

Layout

Schedule your stream content

Schedule your stream content by the hour

Schedule your stream content by the workweek and weekend

Schedule your stream content by the day

Scheduling

You can build a broadcast loop directly from the stream editor in your VMcast Control Center.

Create a broadcast area loop

You can build a side loop directly in your stream editor.

Create a side area loop

You can build a bottom loop directly in your stream editor.

Create a bottom area loop

You can build a top loop directly in your stream editor.

Create a top area loop

Update a playing loop

Loops

Create a universal promo

Promote services or display important information with visual promos that appear regularly in the broadcast screen area of your VMcast.

Add a main screen promo

About promos

Promos

Find answers and get help from Intercom Support and Community Experts

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